Mark is the ‘retired’ President of a private business, comprised of 13 shareholders, which was sold to a US public company. Syscon Justice Systems is a company which designed, manufactured, sold, delivered and supported Offender Management Software to an international market place.
Syscon is focused only on the corrections portion of the larger public safety market. Corrections agencies are a well connected group who do not compete with each other. Therefore, references are everything. News of any failure spreads quickly across the market place and bankruptcy was news that stopped potential customers in their tracks. There was no revenue. In addition, a software company has few tangible assets. As a result a software developer, especially one emerging from of a failed enterprise, has no credit. There were no lenders.
In the early years Syscon truly struggled. There was no credit available, only the cash earned month by month. On many, many paydays people were asked what they really needed, not wanted. However, over time the business grew through incremental success. 15 years later, when Syscon was sold, it was the best and largest in the business. There were about 130 employees, over 30 million in annual revenue, generating over 3 million in average annual profits. Syscon now has many US and a few international customers with offices in Sydney Australia, Sacramento California, Richmond British Columbia and London England.
Before Syscon, Mark worked for two other computer firms namely, NCR and the Digital Equipment Corporation. His education includes: a Southern Alberta Institute of Technology Diploma in Architecture, a BA from UBC and a post graduate degree from UBC in Commerce. Mark has worked in both commercial construction and mining and has earned a blasting ticket.
Like many small business owners, Mark is not one to sit still. As a past member of a TAB board he recognizes the value a ‘team of peers’ can bring to any business owner. In particular he is looking forward to the challenge of helping others in business realize there personal vision of success.